At Sworn In USA, we are committed to delivering your orders promptly and efficiently. Here’s what you need to know about our shipping process:
- Processing Time: All orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
- Shipping Methods: We offer a variety of shipping options to meet your needs, including standard and expedited shipping. Please select your preferred method at checkout.
- Shipping Rates: Shipping costs are calculated at checkout based on the destination and chosen shipping method. We strive to keep our rates competitive and transparent.
- Delivery Times: Estimated delivery times vary by location. Typically, domestic orders should arrive within 5-7 business days, while expedited options can arrive sooner.
- International Shipping: We currently offer shipping to select international locations. Additional customs fees or import taxes may apply, which are the responsibility of the customer.
Your satisfaction is our priority. If you are not completely satisfied with your purchase, we have a straightforward return process:
- Return Window: You have 30 days from the date of delivery to initiate a return for any unworn and unwashed items.
- Return Process: To start a return, please contact our customer service team at [email address] with your order number and reason for the return. We will provide you with instructions and a return shipping label.
- Refunds: Once we receive your returned item, we will process your refund within 5-7 business days. Please note that shipping fees are non-refundable.
- Exchanges: If you wish to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.
- Final Sale Items: Items marked as final sale are not eligible for return or exchange. Be sure to check product descriptions before purchasing.
If you have any questions regarding shipping or returns, please reach out to our customer support team. We’re here to help you navigate your experience with us!
Thank you for choosing Sworn In USA. We appreciate your support and look forward to serving you!
